How to Practice Responsible Gambling at yes9
Only deposit money you can afford to lose. yes9 provides control tools, self-exclusion options, and support services to help you maintain healthy gambling habits.
See Gambling as Entertainment
At yes9, player safety and healthy gambling habits come first. Online casino gaming is a good form of entertainment, but it is not a tool for generating regular income or solving financial problems.
Gambling should be fun, not stressful or financially straining. Only play with money you can afford to lose — that is the core principle of responsible gambling. yes9 provides tools such as deposit limits, session time limits, and self-exclusion so players can stay in control.
This page explains how to maintain healthy gambling habits, how to recognise signs of problem gambling, and how to get help when needed.
yes9 does not allow anyone under the age of 21 to play. Do not let others use your account.
yes9's Protection Tools
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit. Lowering your existing limit takes effect immediately, but increasing it requires waiting a set period. This helps you manage your finances effectively.
Session Time Limits
It is easy to lose track of how long you spend in a single session. When you set a time limit, yes9 will notify you once that time is up, helping you keep your play time in check.
Time Alerts
Set a time interval to receive regular reminders while you play. This Reality Check service helps you stay fully aware of how long you have been playing today and how much you have spent.
Time-Out
If you want to step away from playing for a few days or longer, choose Time-Out. For the entire duration, you will not be able to log in to your yes9 account — deposits and play will be paused, and you can return whenever you are ready.
Self-Exclusion
If you find it hard to control your gambling, you can choose Self-Exclusion. This option blocks your account for an extended period and restricts you from reopening it until that period is over, so it is a major decision. Please contact Support.
Setting a Loss Limit
Set a maximum amount you can lose in a week or a month in advance. Once that amount is reached, play will stop, protecting you from larger losses. It is one of the most important tools for financial protection.
Warning Signs to Watch For
These are signs that a gambling problem may be developing, listed so you can recognise them straight away. If at least 2–3 of the following apply to you, please seek professional help.
- Continuing to play in the hope of winning back money you have lost
- Taking out loans or asking family for money to fund gambling
- Trying to stop gambling but being unable to and continuing anyway
- Hiding your gambling from family or friends
- Gambling causing harm to your work, family relationships, or health
- Feeling down or withdrawn when your gambling is not going well
- Losing interest in other leisure activities
How to Maintain Healthy Gambling Habits
Keep these points in mind and check them every time you play — they show that you have good gambling habits.
- Set a budget before you start playing and do not go over that amount
- Set your play time in advance and stop when it is up — do not tell yourself "just one more round"
- Do not think of lost money as something you must "win back" — losses are a normal part of gambling
- If gambling is affecting your health, work, or family relationships, stop immediately
- Do not make gambling your only pastime — include other hobbies and interests in your life
- Set limits on your payment cards to prevent spending more than intended
- Do not play when you are tired or feeling low
How to Use the Control Tools
Log in to yes9
Log in to your yes9 account and open Account Settings.
Go to the Responsible Gaming Menu
Open the Protection and Limits section (Limits & Controls) in your Profile.
Set Your Limits
Choose and set a deposit limit, play time limit, or loss limit.
Contact Support
If you need Self-Exclusion or stronger protection, reach out via 24/7 Live Chat.
Are You Looking for Help
If you feel that gambling is becoming a problem, don't face it alone. yes9's 24/7 Customer Support team can help you in Myanmar language, and your personal information will be kept confidential.
Don't be afraid to reach out — the Support team is happy to help. You can contact them for Self-Exclusion requests, setting limits, or to talk through any gambling-related concerns.
There are gambling support organisations, counsellors, and medical professionals available to help — everyone is willing to assist, so please reach out.
🎧 Contact yes9 Support
24/7 service — Myanmar language Live Chat and Email
Self-Exclusion, deposit limit setting, gambling problem discussions — all conversations are handled with complete confidentiality
If you want to play —
start responsibly
Set your limits in advance and play in a way you enjoy. Browse yes9's games and choose the style of play that suits you.
What you should know about responsible gambling
Game sections to explore
If you've decided to play responsibly, browse yes9's game sections — set your limits before you start.